Introducing… eGPLearning PodBlast Episode 1

One of many things that changed in 2017 was my in car listening habits.

Driving to and, in particular, home from work used to be relaxing. But over the course of 2016 and 2017 something changed. I was arriving home more angry, more irritable, more worried.

Eventually, I worked it out. It was the radio. My brain was beginning to reject Radio 4’s constant assault of Brexit, Trump and bad news.

So I tried something different and started listening to podcast on my iphone instead.

Now I arrive at my destination inspired by an insightful interview, informed by a lively debate or perhaps even having learnt something new.

I encourage you all to turn off your car radio and try listening to a good podcast instead.

To cater to your listening needs and provide a podcast option containing news and interviews from a GP/Tech slant, @DrGandalf52 and I have joined forces to bring you the eGPLearning Podblast.

Please take episode 1 for a test drive and let us know what you think. Be kind, this is our first roadtrip and we are still have the L plates on the car…


Show notes:

Introductions and declaration of interests

Dr Andrew Foster:

Dr Hussain Gandhi:

  • GP Partner Nottingham
  • Former Chair RCGP Vale of Trent Faculty
  • Treasurer GP Survival
  • Owner SystmOne Facebook User Group
  • Owner www.eGPLearning.co.uk
  • Twitter – @DrGandalf52

NICE Health App Briefings:

Continue reading “Introducing… eGPLearning PodBlast Episode 1”

Chatbot vs NHS111 trial cancelled as patients game the system

Tuesday lunchtime saw a lively discussion in the staff room at Middle Street Surgery. Dr Puddle, iPhone in one hand and sandwich in the other, proclaimed that everyone’s job was safe!

Well, for a little longer at least.

He had just heard via Twitter that the North London trail to replace NHS111 call handlers with Babylon’s artificially intelligent chatbot symptom checker had been abandoned.

It seems, he went on… That patients, who have to wait days or even weeks for a GP appointment, might deliberately game the symptom checker if they think it will get them a quicker appointment.

Dr Puddle looked up and around at a room of knowing looks and unsurprised faces.

The staff room had a number of thoughts about why the trial may have failed…


1. Wrong solution for the wrong problem? Efforts to improve access when capacity is the problem will not help

There are a finite number of GPs, nurses and appointments and a seemingly unquenchable demand. Getting an appointment can often feel like a competition. When systems change, patients wise up quickly and soon learn how to maximise their chance of getting an appointment. Call earlier, ring at certain times of the day when slots are released, drop in as the surgery opens. A new equilibrium is quickly reached.

New ways of booking an appointment don’t change things for long if the problem is that there aren’t enough appointments in the first place.

Attempts to improve capacity by simply improving access can backfire and overwhelm already over stretched services.

Continue reading “Chatbot vs NHS111 trial cancelled as patients game the system”

5 lessons for Doctors from Elon Musk

Ask entrepreneurs and innovators who they most admire and one name invariably rises toward the top of the list.

Elon Reeve Musk

Elon Musk is a South African – Canadian – American billionaire technology entrepreneur. He is currently riding a wave of successes at his three main companies. If his form continues, he may well be remembered as one of the great figures of the 21st century.

  • At Tesla, Musk is disrupting the motor industry by making electric cars that are actually usable and desired by consumers. He has traditional automakers playing catch up.
  • SolarCity is making solar roof tiles and home battery storage solutions with the aim of eliminating our dependence on fossil fuels.
  • At SpaceX, Musk has dramatically cut the cost of sending satellites, and soon humans, to space by making reusable rockets a reality. He ultimately aims to make mankind an interplanetary species and establish a colony on Mars.

Not content to simultaneously revolutionise 3 industries, he has also found time to form companies to promote various other ideas, causes and concepts.

  • Supersonic intercity travel in vacuum tubes (HyperLoop)
  • Saving the world from rogue Artificial Intelligences (OpenAI)
  • Building a network of tunnels under Los Angeles to alleviate traffic congestion (TheBoringCompany)
  • Melding the capabilities of man and computer with brain-machine interfaces (Neuralink)

And he still has had time to father 6 children and inspire Robert Downey Junior’s portrayal of Tony Stark in the recent Marvel Iron Man and Avenger films…

Elon Musk makes a cameo in Iron Man 2

In fact it is difficult to write about Musk without feeling like a large man crush is being revealed to the world.

Musk also his his critics. He has been called a hyperactive, attention seeking, exaggerater. Former employees and colleagues will often describe a demanding and sometimes bullying darker side.

Such was my fascination with this figure that I recently read Ashley Vance’s biography of Musk.

I have tried to digest the information and distill some lessons relevant to my life/role as a GP interested in organisational development and technology… They may be of interest to you too…

Continue reading “5 lessons for Doctors from Elon Musk”

Anatomy of a Doctorpreneur 5/5 – The Pitch

When picturing an entrepreneurial pitch, most people’s minds will turn to the popular BBC TV show Dragon’s Den. Business owners braving the scrutiny of the rich, experienced and powerful dragons in a make or break attempt to win funding over 10, or so, awkward minutes.

However, pitching a company or idea can take many different forms. The audience isn’t always an investor. Other people also need convincing that your business will work. Key employees, customers, partner’s, family and friends will all need persuading at times. And, often this persuading is accomplished over many conversations, rather than a single event.

Some consider the reality of successful pitching more like dating. You need to show up, make a good impression, put in some effort and show passion. But, at least initially, leave them wanting more and give them a reason to look forward to that next date.

 

Our journey through this 5 part series exploring the world of entrepreneurs and medical startups is nearly at an end. We have travelled through the process of becoming a founder, finding a good service or product idea, assembling a winning startup team, and identifying sources of funding. Today, in this final installment, we will examine the important skill of delivering a good pitch.

In this post, we will explore general tips for delivering a good pitch and consider some of the building blocks for constructing a versatile “pitch deck”. A useful resource to support pitching to a variety of audiences.

 

Pitching your medical startup – General tips

Continue reading “Anatomy of a Doctorpreneur 5/5 – The Pitch”

AiT & First5s – Get your dream GP job

Workforce issues consistently appear the near top of lists of problems facing general practice.

GP Trainees and First5s look their more senior colleagues and see some of them struggling to cope with workload and stress. The pressure to do all they can to find the right job for them, at the right practice, is felt keener than ever.

Practices are finding it difficult to fill positions, particularly partnership roles. Many fear that they may become unsustainable if they cannot recruit to replace those retiring or moving on.


In this video I talk to a group of First5 and ST3 GP registrars about the process of finding and securing a good post.

If you are a new, or not so new, GP searching for a job then I hope the presentation will be useful.

For practices looking to recruit, the discussion and questions from new GPs offer an interesting insight into the their concerns and priorities. These might help you also in your search for the right candidate.


In the video, we cover:

  • Deciding what your dream job actually looks like
  • Assessing GP job adverts
  • Informal visits
  • CVs
  • Covering letters
  • Interviews
  • Negotiating salary and terms

For more videos from the RCGP Vale of Trent Transitions2017 Conference, click here.

I hope you enjoyed this post. Please share with friends and colleagues, click here to follow me on twitter and leave a comment below.

Remember to sign up for free updates when I post new material using the “Subscribe To” box in the top right of the site.

NHS Cyber Attack! – 5 things I learned

On Friday 12th May NHS IT and communication systems up and down the UK were shut down as Hospitals and GP surgeries fell victim to a ransomware attack on their computer systems. Staff were presented with a screen stating that their files had been encrypted and demanded $300 in Bitcoins, an online currency, in order to make the data usable again. The virus spread quickly across the heavily networked but aging NHS infrastructure. Affected organisations gave the order to shut down all IT systems to halt the spread and large parts of the NHS lost all telephone and computer systems as they were returned to the world of pen and paper.

At my surgery in Nottingham, we were without computer systems for three working days. Being under “cyber attack” was an interesting experience.

The effect of losing multiple systems all at once was extremely disruptive. To make matters worse, our IT support and CCG also lost the use of their phones, email and computers at the same time. It was impossible to report problems upward, communicate with our colleagues or receive instructions about how to react or respond.

However, we in General Practice and the NHS are an adaptable bunch. It was only a matter of minutes before we were handwriting on the paper from our printers and dusting off the BNFs. Reception did a great job of recreating our appointment ledger on a white board. Patients were understanding. Staff turned to social media and news websites on their phones for information. Before long people across the system were finding alternative ways of communicating, using mobile phone numbers, facebook, twitter and personal emails to cascade information and coordinate our response. Our staff even drove around neighbouring practices to inform them of the instructions to switch off their IT.

Continue reading “NHS Cyber Attack! – 5 things I learned”