Welcome to our deep dive episode on the upcoming NHS app – which we cover multiple areas of primary care and patient care. A highly opinionated episode which we encourage your comments and feedback on.
1.00 Thank you Sponsor – HTN The Health Tech Newspaper (HTN)- an innovative daily news and opinion website for the health tech network.
The intentions behind the app are exactly what you might expect: Make it easier for patients to access healthcare services, cut down on administrative burden, and eventually provide a means to connect with other health apps, like Fitbit and Apple’s Health app.
Jeremy Hunt set out “8 challenges” for the app
(7.20) Symptom checking and triage (i.e. figuring out if you’re just being a hypochondriac or whether you should be in an ambulance right now)- eConsultation, webGP, babylon AI
(13.00) Access to your medical records and security issues.
(23.10) GP appointment booking
(28.20) Repeat prescription ordering
(29.50) Changing data sharing preferences
(31.38) Changing organ donation preferences
(33.38) Changing end of life care choices – DNAR medical decision
They made contact through this blog having read some of my previous articles on AI in medicine and seeing that I was based near their college.
It was a pleasure to meet with Oliver, Lucy and Sam and be filmed at my surgery. They asked some great questions.
I was shocked in the film to see how much I say “erm”.
Must work on that…
We talked about how AI may soon be supporting, or even outperforming and replacing humans in certain tasks. Particularly those involving the understanding and weighing of complicated information, applying algorithmic rules to make predictions and draw conclusions, especially when consistency and low rates of error are important. This includes a large part of what doctors, health workers and many other professionals do on a day to day basis.
AI looks set to challenge humans in many of those professions which have traditionally been seen as a good bet by students for steady employability and decent pay.
I commented that in choosing to study, film, a field that draws on creativity and originality to entertain other humans, they might have made a smart choice in terms of their future job chances and pay.
Artistic and artisan pursuits require a human touch and a willingness to make mistakes. In order to truly have value for some people, others need to be challenged and to dislike.
Dr Puddle looked up and around at a room of knowing looks and unsurprised faces.
The staff room had a number of thoughts about why the trial may have failed…
1. Wrong solution for the wrong problem? Efforts to improve access when capacity is the problem will not help
There are a finite number of GPs, nurses and appointments and a seemingly unquenchable demand. Getting an appointment can often feel like a competition. When systems change, patients wise up quickly and soon learn how to maximise their chance of getting an appointment. Call earlier, ring at certain times of the day when slots are released, drop in as the surgery opens. A new equilibrium is quickly reached.
New ways of booking an appointment don’t change things for long if the problem is that there aren’t enough appointments in the first place.
Attempts to improve capacity by simply improving access can backfire and overwhelm already over stretched services.
Ask entrepreneurs and innovators who they most admire and one name invariably rises toward the top of the list.
Elon Reeve Musk
Elon Musk is a South African – Canadian – American billionaire technology entrepreneur. He is currently riding a wave of successes at his three main companies. If his form continues, he may well be remembered as one of the great figures of the 21st century.
At Tesla, Musk is disrupting the motor industry by making electric cars that are actually usable and desired by consumers. He has traditional automakers playing catch up.
SolarCity is making solar roof tiles and home battery storage solutions with the aim of eliminating our dependence on fossil fuels.
At SpaceX, Musk has dramatically cut the cost of sending satellites, and soon humans, to space by making reusable rockets a reality. He ultimately aims to make mankind an interplanetary species and establish a colony on Mars.
Not content to simultaneously revolutionise 3 industries, he has also found time to form companies to promote various other ideas, causes and concepts.
Supersonic intercity travel in vacuum tubes (HyperLoop)
Saving the world from rogue Artificial Intelligences (OpenAI)
Building a network of tunnels under Los Angeles to alleviate traffic congestion (TheBoringCompany)
Melding the capabilities of man and computer with brain-machine interfaces (Neuralink)
And he still has had time to father 6 children and inspire Robert Downey Junior’s portrayal of Tony Stark in the recent Marvel Iron Man and Avenger films…
In fact it is difficult to write about Musk without feeling like a large man crush is being revealed to the world.
Musk also his his critics. He has been called a hyperactive, attention seeking, exaggerater. Former employees and colleagues will often describe a demanding and sometimes bullying darker side.
When picturing an entrepreneurial pitch, most people’s minds will turn to the popular BBC TV show Dragon’s Den. Business owners braving the scrutiny of the rich, experienced and powerful dragons in a make or break attempt to win funding over 10, or so, awkward minutes.
However, pitching a company or idea can take many different forms. The audience isn’t always an investor. Other people also need convincing that your business will work. Key employees, customers, partner’s, family and friends will all need persuading at times. And, often this persuading is accomplished over many conversations, rather than a single event.
Some consider the reality of successful pitching more like dating. You need to show up, make a good impression, put in some effort and show passion. But, at least initially, leave them wanting more and give them a reason to look forward to that next date.
In this post, we will explore general tips for delivering a good pitch and consider some of the building blocks for constructing a versatile “pitch deck”. A useful resource to support pitching to a variety of audiences.